ACF is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide us, will be processed by us. Please read the following carefully; it will help you to understand how we use your personal data.
2. What information do we collect?
When you visit our website, use our services, make an enquiry or meet us at events, you may be asked to provide some personal data such as your name, address, telephone number and e-mail address. You are under no obligation to provide such information.
When you visit our website, we may also collect other information including the pages you view, the links you click, the files you download, the search criteria used, and other actions taken on the website. Additionally, we may collect certain information that your browser or mobile device sends to every website you visit, such as your IP address, operating system, geographic location, browser type and language, access times and referring Web site addresses.
Once you are on our database, we may also record details of any ACF marketing lists to which you have subscribed or unsubscribed, mailings we have sent to you, hyperlinks you have followed in our email marketing messages and/or event invitations sent to you and your response.
From time to time we may also ask you to review your contact details and mailing list preferences to ensure that we only send you information which is relevant to you.
Cookie is a small piece of data or message that is sent from an organisation's web server to your web browser and is then stored on your hard drive. Cookies can't read data off your hard drive or cookie files created by other sites, and do not damage your system.
However, you can reset your browser so as to refuse any cookie or to alert you to when a cookie is being sent. Web browsers allow you to control cookies stored on your hard drive through the web browser settings. To find out more about cookies, including what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.
4. How is the information used?
We process personal information for certain legitimate business purposes, which include some or all of the following:
- assist in and administer the provision of services to you;
- inform you of news and updates we consider relevant to you;
- invite you to events;
- process your job application if you have applied for a position with the firm;
- identify and prevent fraud and money laundering;
- manage any complaints or enquiries.
To ensure we adhere to your instructions and take accurate record of such instructions, we may monitor and record any communication between you and us.
5. To whom might we disclose your personal data?
We may pass your personal data to anyone who needs the data in order to fulfil your requirement(s) for our services or process any payment. Some of these may be located outside the European Economic Area (“EEA”). For instance, we may pass your personal data to other ACF subsidiaries or affiliates or to our data processors.
Except as set out above, we will not disclose your personal information unless we are obliged to do so or allowed to do so, by law, or where we need to do so in order to run our business (for instance where we outsource services).
6. Where is the information stored?
Information which you submit to us either via our website or otherwise may be used, stored and processed anywhere in the world. It may also be transferred to, stored and processed by our service/data providers and other reputable third party organisations, which may be situated anywhere in the world. By submitting your personal data, you agree to this transfer, storing or processing.
All information you provide us is stored on our secure on-site servers, and off-site hosted servers. For instance, our client relationship management system is currently hosted by Rackspace who follow US-Swiss Safe Harbor, Privacy Shield, and ISO27001 certifications and policies, as well as additional security measures. Rackspace’s certifications can be found on their Compliance and Validation page.
7. When may we contact you?
We may send you information by email, telephone or mail about our events, services or updates, or our publications. We will provide you with the right to unsubscribe to these communications as part of each such communication and at any time by contacting our office.
If you want to request any information about your personal data, please contact us.
ACF Investment Bank
2nd Floor, Moray House
23-31 Great Titchfield Street
+44 20 7467 9600
ACF Investment Bank
1900 Avenue of the Stars
+1 424 332 0450